We stand behind our product and we will accept returns of any unused item within 10 days of being shipped. Hanging tags must still be attached to the product. Return Authorization NUMBER is required for all returns and customer is responsible for return shipping costs. Special custom orders cannot be returned. If there is a sizing issue, we will exchange the product for a different size.
All online purchases through this website must be returned to our warehouse, not to any BrazilRoxx retailer. Must write RA# outside of box.
Warehouse address is:
1104 Manor Way
Keller, TX 76262
All returns will be credited to the original form of payment. Your credit card account will be credited upon processing the return, and your credit should appear on your next statement. We usually process all returns on the 15th of each month. An email notification will be sent upon the return completion.
For all return inquiries, please email us: